Refund policy

Return & Refund Policy

We want you to love your Eday Decor wreaths. If you are not completely satisfied with your purchase, we are here to help.

14-Day Return Window You have 14 calendar days after receiving your item to submit a return request. Once your return is approved, the package must be shipped back within 7 calendar days. Shipments sent after this limit will not be accepted.

Return Conditions To qualify for a return, the wreath must be unused, in the exact same condition that you received it, and kept in its original packaging. We reserve the right to deny refunds if items show signs of use, display, or damage.

How to Start a Return To initiate a return, please email us at customerservice@edaydecor.com with your full name, order number, and the product name. Our team will review your request and provide you with the exact return warehouse address.

Return Shipping Costs Buyers are responsible for all return shipping costs. We do not provide prepaid return shipping labels. Original delivery fees are non-refundable. Please ensure you contact us for authorization before sending items back; unauthorized returns will not be accepted.

Damages and Issues Please inspect your order upon reception. If your wreath arrives damaged, defective, or incorrect, please send clear photos of the item and the packaging to customerservice@edaydecor.com within 7 days of delivery. We cannot process damage claims after this period.

Exceptions / Non-Returnable Items Clearance items, final sale items, and gift cards cannot be returned or exchanged. Promotional discounts, such as welcome codes, do not make an item final sale unless clearly stated on the product page.

Refunds We will inspect your item upon receiving the returned package. If approved, your refund will be automatically processed to your original payment method within 10 business days. Please remember it can take an additional 3–7 business days for your bank or credit card company to post the refund to your account.

If more than 15 business days have passed since we approved your return, please contact us at customerservice@edaydecor.com.